We understand that customers care about the use and storage of their personal information, and we value your trust in allowing us to do this in a careful and sensible manner. This privacy notice sets out how we will process personal data we collect about you. Please read this notice carefully to understand why data is being collected and what we do with that data.

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Our website and services may contain links to independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies.

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We may change the privacy notice from time to time by amending this page.

What information do we collect?

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When you request a product or service, we’ll collect some of your personal information. We use this information for the administration of your contract and to support the delivery of the product or service you have asked for. The type of personal information we may collect from you are:

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Name, Address, Telephone number(s), Email address, Payment details.

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Why do we need this information?

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The information requested during this process is required to complete the sale of the product or service that form part of your contract with us. We use the information we collect in a variety of ways in providing the products and services and operating our business, including the following:

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• We use the information provided along with the requested product or service information to supply you with contractual documents.
   

• We use the information that we collect to operate, maintain, enhance and provide all features of the product or service, to provide products, services and information that you request, to respond to comments and questions and otherwise to provide support to you as a customer.
   

• We use the information that we collect to understand and analyse the usage trends and preferences of our customers to improve our products and services.
   

• We may use your email address or other information we collect (i) to contact you for administrative purposes such as customer service, or (ii) to send communications, including updates relating to our products and services.
   

• We may share your data with credit reference agencies to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity.

How long do we keep this data?

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We will retain this personal information about you for as long as you are a customer and a further five years thereafter, or until we are advised that you wish for your personal information to be removed. We will also remove your information if your company requests this (if you have left the business for example).

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Who will your data be shared with?

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We may contract third-party service providers to support our business operations. These providers are given only the personal information necessary to perform the services requested by us to make us able to supply products and provide services requested by you. In some cases, we are under a duty to disclose or share your personal data to comply with any legal or regulatory obligation, or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

Your rights

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Under Data Protection law you have rights related to how we protect and look after your personal information. You have the right to ask us for your personal information that we hold and process about you. This is known as a subject access request. If you wish to ask us to remove your personal data we have collected about you or you are unhappy with the way we handle your personal information, please contact us. We will try to address your concerns. Your rights may apply in limited circumstances, and we may not always be able to comply with your request to exercise these rights. If you have a complaint about the way we have handled your information, you can contact relevant authority in your country.

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Website privacy notice

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The information and any commentary contained on the website is provided free of charge for information purposes only. Whilst every reasonable effort has been made to ensure the information and commentary are accurate and up to date, no responsibility for its accuracy and correctness, or for any consequences of relying on it, is assumed by us. Any reliance you may place on the information contained on this site is entirely at your own risk and you agree that you have no right of recourse against us.

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Information about cookies

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We use cookies in order to improve site performance, offer you a better browsing experience and enable you to easily share content. Cookies are pieces of information stored on your computer in simple text files which our server can read and record. These files do not contain any sensitive information. When you browse this website, you will consent to the use of cookies.

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The aim of this policy is to inform visitors about the nature, function and use of cookies, and to assist them in their choice of computer settings.

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What is a cookie?

Cookies are small files installed on the hard disk of an internet user’s computer when he or she visits a website. They are randomly allocated alphanumeric characters identifying a visitor so that the website manager can see whether that visitor has already browsed the website, and track the frequency of those visits and the visitor’s preferences. Cookies can also keep you connected, remember your preferences and provide you with relevant local information. 

Cookies do not introduce viruses. Once allocated, they do not search the internet user’s equipment for personal information. The only personal data a cookie might contain is data supplied by the internet user himself or herself, for example by filling out a contact form. If a visitor to the website does not submit any personal data, the website can tell that he or she has returned to pages previously visited, but is not capable of identifying who that user is.

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The Websites use three categories of cookies.

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• Functional cookies

• Analytic/performance cookies

• Shared or third party cookies

 

Managing your cookies

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The visitor has various options when it comes to managing, accepting or rejecting cookies, and can express his or her choice at any time by using browser settings or a cookie management platform. 

For cookies installed by our website but originating from our partners, we invite visitors to contact the partners directly via their websites to obtain information about their cookies.

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Your decision whether to accept or reject cookies is itself based on one or more cookies. If you delete the cookies integrated by our website, we will no longer know what you have decided and the next time you visit our website you will have to make your choice again. You will also have to repeat your choice if you use other browsers or other equipment such as a tablet or smartphone. 

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This privacy notice was last updated on October 24, 2025